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From Job Refusal to Employer: The Success Story of HHCiL

In 2012, Neeraj Tiwari, who was released after completing his studies, stepped into the challenging world of job interviews.
Despite his credentials, he repeatedly faced rebuke from HR departments: Neeraj was tired of hearing the usual refrain: "We will call you."

Instead of wasting more time on interviews, he decided to cut his own path. This decision led to the establishment of Hi-Tech Human Capital (India) Limited (HHCiL). What began as a response to personal disappointment soon turned into a mission to create opportunities not only for himself, but for many others.

HHCiL's journey from a modest proprietorship to a public limited company was not an easy one. Starting with just 10 staff members and an initial capital of Rs 50,000, Neeraj faced several challenges in the initial years. Convincing clients of the reliability of a new company in the field of competitive security and facility management was not an easy task.

However, Neeraj and his team took on these challenges, turning every obstacle into an opportunity for growth. Their relentless focus on providing quality services has gradually earned them a reputation, and word of mouth has become their most powerful marketing tool.

By 2015, this commitment paid off, allowing HHCiL to become a private limited company. The company didn't stop there; it continued to diversify its service offerings in 2018, expanding into payroll management, facility management, and more. In the post-Covid era, the company has grown to have more than 4,000 employees across 12 states. In 2023, HHCiL achieved another major milestone by becoming a public limited company.

HHCIL Offers

HHCiL offers a wide range of services including security solutions, facility management, payroll management, fire & safety training, electronic solutions, corporate risk management and background verification. Each of these services is designed to meet the unique needs of its clients, while meeting the highest standards of quality and efficiency.

HHCiL's services are particularly strong in the security services, providing highly trained personnel, including security officers, supervisors and guards, many of whom come from defence and paramilitary backgrounds. These officers specialize not only in security routines and procedures, but also in first aid, labor intelligence, and confidential investigations. These security solutions are designed to ensure that clients receive the highest level of protection, with disciplined, well-trained, personnel with in-depth knowledge of security protocols.

By adhering to the Private Security Agencies Regulation Act (PSARA) guidelines, the company ensures that all guards are thoroughly trained to handle potential threats. On-the-job training (OJT) makes them more equipped to respond effectively in real-world situations. In the field of facility management, HHCiL stands out with its comprehensive solutions that include cleaning, pantry maintenance, housekeeping and pest control.

These services are designed to streamline operations for both public and private organizations, offering cost-effective and efficient solutions. HHCiL's nationwide presence ensures that businesses across India can benefit from their expertise, whether in corporate houses, government institutions or large office complexes.

Managing payroll is a complex and time-consuming task, especially in today's globalized world. HHCiL's payroll management services simplify this process by ensuring accurate and timely payment of employees and taxes. The company's approach includes managing attendance, benefits, discounts, and tax compliance, all designed to meet the specific needs of businesses operating across borders. This not only helps in reducing operational risks but also helps in maintaining employee satisfaction by ensuring fair and timely compensation.

HHCiL prioritizes safety and its fire safety training programs are designed to equip individuals with the necessary skills to handle fire-related emergencies. The company offers comprehensive training, including the installation of fire alarm systems, firefighting systems, and the development of emergency evacuation plans. HHCiL's fire risk assessments and 24/7 emergency response services further enhance the safety and security of their clients.

In today's digital age, security is more important than ever. HHCiL offers a wide range of electronic security solutions, including access control, video surveillance and intrusion detection systems. These technologies are designed to protect businesses from potential threats, ensuring that their operations run smoothly and securely.

Navigating the complexities of risk in today's business environment requires a strategic approach. HHCiL's corporate risk management services provide companies with the tools they need to effectively manage financial and operational risks. The company's approach involves identifying, assessing and managing risks with a focus on reducing costs and increasing value. This skill in risk management helps businesses to be resilient in the face of uncertainty.

Trust and integrity are critical in any business relationship, and HHCiL's background check services ensure that firms can make informed decisions when hiring or partnering with individuals. The company conducts comprehensive checks on employment history, educational qualifications, criminal records, references, and identities, providing clients with reliable and comprehensive screening solutions.

Financial performance of HHCIL

HHCiL has consistently delivered strong financial results, boasting an average revenue growth of 38% and a Profit After Tax (PAT) of 20% year-on-year. Unlike other companies in the region, the company has achieved this growth without relying on marketing or business development efforts.

With a customer base of more than 250 organizations, HHCiL emphasizes on timely, accurate, legal compliance and continuous monitoring through monthly feedback, ensuring clients receive the best possible service.

"The private security guarding and facility management sectors have significant potential and business opportunity in India as these are essential services required everywhere. These industries employ more than 10 million people across the country and contribute about 23% to the country's GDP. HCCiL founder and CEO Neeraj Tewari. HHCiL is targeting an IPO by the financial year 2027-28, with a revenue target of Rs 1,000 crore by March 2027.

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Jeroj

Date

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August 30, 2024

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